Dedicated to providing comprehensive and up-to-date coverage on Business Transaction Management and its growing place in the IT management industry

News and Articles

What Is Business Transaction-Driven Application Performance Management? by Diego Lomanto
October 2011

"...Business transactions are both the services our users consume of our IT applications and the singular activity that crosses all tiers to provide that service. And if we could find a way to have that transaction update us on its health and performance as it does its work from tier-to-tier, then we can get the most accurate picture of application performance. That's exactly what business transaction-driven APM does..." (read more)

Is Business Transaction Management a Neologism or the Hope of the Future for IT? by Denise Rutledge
May 2011

"...There is a blog on the internet that sought to develop a definition of business transaction management. At that time, Wikipedia wouldn't even host a page on the topic because it claimed that it was a 'neologism'. Wikipedia believed the page was an attempt to increase the usage of the term. Now, just over two years later, the term has enough secondary usage to be recognized as a 'true term'..." (read more)

Red Hot Telecoms Tech: BTM Is Scorching by Teresa Cottam
February 2011

"The telecoms industry undoubtedly has some complex and demanding business processes. Usually these processes have evolved over time. For the lucky few CSPs their business processes are unique, differentiating and are a valuable asset; for others they are faulty, disintegrated, inflexible, too slow and/or too costly..."

Moving Transactions to the Cloud? How to be Ready by Joe McKendrick
August 2010

"Moving applications to the cloud can be disruptive. And if they are transaction-intensive applications, the process can be doubly disruptive. That's because today's insurance companies need real-time interfaces to their customer interactions..." (read more)

Toward Business Transaction Management in Smart Service Networks by Willem-Jan van den Heuvel and Mike P. Papazoglou
August 2010

"The face of the global digital economy is rapidly becoming a global, services-centric economy that realizes economies of scale through networked enterprises transacting and cocreating value on digital infrastructures with a global reach. The global digital economy is fueled by new distributed computing technologies, often provided via the Internet, that enable cheap provisioning, scalability, and seamless connection to anyone, anywhere, impacting how we live our daily lives, conduct business, and shape our societies..." (read more)


How Business Transaction Management Can Penetrate the 10% Barrier by Denise Rutledge
July 2010

"Over the last 15 years, IT systems management has successfully developed silo-specific tools that resolve up to 90% of the problems experienced in main frame and distributed systems. Unfortunately, this still leaves a 10% barrier that only a few business transaction management products are addressing effectively..." (read more)

BTM Now versus BPM Later 
by Michael Vizard
June 2010

One of the things that tends to confuse a lot of business people is the notion of business process management (BPM). They are generally aware of the fact that they have business processes that need to be managed better. But when it gets down to brass tacks, they want a more efficient way to manage transactions..."


Shift Happens by Colin Rowland

April 2010

"How often has an application service level degradation or outage been caused by a change in IT? The answer is "too often." While new technology trends such as virtualisation and cloud are adding entanglement to the world of managing IT services, routine changes made by administrators or IT managers to the infrastructure or applications also cause critical business impact..."

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IT Reliability through Business Transaction Management
 
by Alon Ben-Shoshan
March 2010

"...By focusing our efforts on the goal of IT reliability we are able to bridge the gap that exists between the business and IT. Graphs of increased CPU consumption or bandwidth utilization do not provide business leaders with information that they can relate to. IT resource consumption metrics may appear to be the "vital signs" of IT systems, but this is kind of like checking a patient's pulse and respiratory rate and saying that they are healthy even though the patient may be suffering from a terminal disease. The lights may be on, but are the IT systems you manage perceived as reliable by the business users?..." (read more)


Business Transaction Management 
by Simon Holloway
November 2009

"In a world of TLAs, it is always interesting when you come across a new one; in my case it was BTM (Business Transaction Management). For those of us concerned with the development and improvement of business processes, we already have the TLA BAM (Business Activity Monitoring or Management). So what if the difference between BTM and BAM I hear you say?..." (read more)


Application Performance Can't Be Maximized in the Dark 

by Motti Tal

October 2009


"Sometimes, when end users experience application trouble, response times degrade slowly. Other times, applications seem to turn off as if a power switch has been flipped. In many cases, the causes of end user application woes can be identified and preempted before there is perceivable degradation; other times, they cannot. But in all cases of poor end-user application experience, the cause needs to be identified and remedied swiftly..."

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Q&A: End-to-End Transaction Tracking with Business Transaction Management 
by James Powell
October 2009

"Transaction failures mean money -- lost money. So does the time spent trying to find and remedy the cause of these failures. IT would love nothing more that to find and fix these business-critical issues as quickly as possible, but solving production problems in today's environments can be complicated when business transactions flow through multiple systems. Business transaction management (BTM) can make short work of costly failures by providing visibility each transaction across distributed environments..." (read more)

Google Wants to Make the Web Faster: Good News for the Enterprise? 
by Colin Rowland
September 2009

"
Raise your hand if you’re nostalgic for the days of waiting for web pages to load. That’s right, the days of going to make coffee while you wait for Netscape to load pictures of your five-year old niece’s birthday party on Geocities..." (read more)

Do CIO's really care about Business Transaction Management? by David Mavashev
August 2009

"...In my view as part of their Application Performance Management (APM) strategy CIOs should seriously look into Business Transaction performance and provide Quality of Service to their application groups. This approach will save enterprises millions of dollars in several ways and will provide control over software acquisitions. Their application environments will be highly available, highly reliable and proactively managed, SLAs will be met, the software footprint will be drastically reduced..." (read more)
Business Transaction Management by Lauren Bielski
July 2009

"Applications so consequential that they "can never be down" would benefit from being monitored with business transaction management, which describes connections between infrastructure and apps and all the events that compose each transaction and can simplify their management..." (read more)

Q&A: IT and Business Transaction Management by James Powell
April 2009
"In today’s economic environment, IT must not only do more with less but find ways to do more with smaller budgets. What if IT could be managed and measured in a brand new way?..." (read more)


An Approach for Business Transaction Management by Mounir Chnini and Nicolas Lumineau
2009
"Business Transactions can be seen as a hierarchy of tasks, in which execution is orchestrated in order to manage the different interactions among implied services. Business Transactions are generally long running, consisting of sub-transactions that may fail or be cancelled. In addition, the problem also entails concurrent access to data available via Web services. There are many solutions, namely compensation and locking, as present in the "DBMSs" transactional model adapted to Business Process model. The locking restricts access and degrades the Quality of Service. Compensation can be complicated to implement and costly in terms of performance. Each one of these solutions has a cost. In this paper we propose a cost model for strategies based on locking and on compensation to compare them in the execution plan of a Business Transaction. This comparison allows us to choose the least expensive strategy..." (read more)

The case for Business Transaction Management in troubled times 
by Motti Tal
December 2008

"The current turmoil in the economy and the projected near and medium term downturn have immediate effects on the way we manage enterprise IT. Businesses across the globe are taking action to reduce cost and improve efficiencies. IT is taking a big hit, and the challenge of effectively managing IT with reduced headcount and budgets is growing..." (read more)


What is Business Transaction Management (BTM) and Why You Should Care by Doug McClure
November 2008
"...I’d like to share my vision and definition for what I feel best describes Business Transaction Management (BTM). I’ve started a new page to track this emerging area, value proposition, marketplace, vendors and technology approaches. I’m planning a series of BTM oriented guest authors and podcasts as well as deeper dives into BTM as it relates to my emerging BSM Value Proposition model for 2009..." (read more)


Focusing on Business Transaction Management by Jennifer Zaino
October 2008

"BlueCross BlueShield of Minnesota has spent a lot of time over the past few years improving the stability of its IT operations. Having already focused on the low-hanging fruits of IT service management excellence, in terms of the biggest issues that could impact its customers, BCBS is now prepared to go after the smaller stuff — those problems that affect only a limited group of business users but which, in fact, represent the greater challenges to resolve..." (read more)

Business Transaction Management: Key to Online Banking Success by Amir Alon
November 2007

"All transactions must be accurately mapped at every level on every system throughout the organization. Unless a bank sees the entire transaction path, it doesn't have the depth necessary to connect transactions down to the individual user level. A good BTM solution provides cross-tier visibility into transaction pathways -- from initiation through implementation to execution..." (read more)


Business Transaction Management: Another Step in the Evolution of IT Management by Dan Yachin
March 2007

"The growing complexity of computing environments is a common cause for headaches among corporate IT staff. Decades of evolution in the computing world have turned their work environment into a mess of monolithic, client-server, and n-tier architectures, all trying to coexist. And then came Service Oriented Architectures..." (read more)


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