Dedicated to providing comprehensive and up-to-date coverage on Business Transaction Management and its growing place in the IT management industry

With this Gartner video, learn how organizations using BTM have saved millions of dollars from reduced outages, faster problem isolation and infrastructure savings.

View how BTM helps IT Management

"...BTM is fundamental because it is the very center of application management..."

-Will Capelli, VP, Gartner

More research from industry analysts is available here






OpTier, the sponsor of this site, is an IT management company that provides software solutions for business transaction management (BTM).

Visit OpTier’s website: Business Transaction-Driven Application Performance Management
for more information on its solutions, or follow OpTier on Twitter.



Business Transaction Management: 
Another Step in the Evolution of IT Management 
by Dan Yachin

"The growing complexity of computing environments is a common cause for headaches among corporate IT staff [...] And then came Service Oriented Architectures..." (read more)


Q&A: End-to-End Transaction Tracking 
with Business Transaction Management 
by James Powell

"Transaction failures mean money -- lost money. So does the time spent trying to find and remedy the cause of these failures..." (read more)


Business Transaction Management 
by Simon Holloway

"For those of us concerned with the development and improvement of business processes, we already have the TLA BAM (Business Activity Monitoring or Management). So what if the difference between BTM and BAM I hear you say?..." 
 (read more)


An Approach for Business Transaction Management 
by Mounir Chnini and Nicolas Lumineau

"Business Transactions can be seen as a hierarchy of tasks, in which execution is orchestrated in order to manage the different interactions among implied services..." (read more)





Business Transaction Management, or BTM, arose from the changing needs of businesses in a world where technology is becoming increasingly more complex. 

Business transactions in today’s IT environments flow through complex systems that make it difficult to pinpoint and quickly address problems in the transaction flow with traditional monitoring technology. When a business transaction runs slowly or fails altogether, time and money is lost.  

BTM is an approach to managing IT as a service that provides a coherent picture of how your IT operation is performing, how it is impacting your users, and how it is supporting your business.  BTM provides:

  • A coherent, top-down view of all business transactions from the user, through distributed infrastructure and applications, to back-end tiers such as databases and legacy systems.
  •  Automatic discovery of all transactions and transaction flows with no manual definition or modeling.
  • Visibility into each and every tier - including cloud-based services, third party systems, etc.

BTM does mean cobbling together various types of application performance monitoring tools in order to reconstruct business transactions – it identifies them organically and tracks them deterministically, so all of your information is in context, and nothing is lost.

Rapid problem resolution          

BTM virtually eliminates “all hands” calls through instant visual identification of exactly which tier is impacting transaction execution or performance. Within moments, the right team can be called into action. BTM monitors all user transactions and tracks them from the end-user to the data center for complete, end-to-end visibility.

Alignment of IT with the business

BTM provides the missing link between the user experience, data center, and external services by combining in-depth, multi-tier monitoring with a holistic view of the user experience and business transaction. As a result, you always know not only how your infrastructure is performing, but how that performance is actually affecting your business.

 

BTM enables you to align IT operations with business objectives:

  • Automatic discovery of the links between business services and IT components
  • Optimization of capacity planning to maintain service levels while minimizing IT costs
  • Prioritization of IT transactions and management processes based on business needs
  • Business-oriented change impact analysis for optimal scheduling of maintenance

Read more about BTM and its value


Business transactions are fundamental to the operations of businesses in a wide variety of industries. The contexts in which BTM can be used to monitor these transactions varies widely, but a few examples are:

  • Checking a bank account’s balance
  • Scanning a barcode
  • Authorizing credit
  • Printing a report
  • Executing a stock trade

BTM helps ensure that this kind of transaction takes places smoothly and efficiently.

More on the benefits and uses of BTM

 


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